non fullfilment of promised services by tikona internet service provider

I am facing increasing problems due to non redressal of my complaints.
I was promised 2 mbps speed which I am not getting even after repeated complaints.
My complaints are not listened and the technician hangs up phone on my face without helping me to solve my problem
I have repeated loss in terms of money as I have to go to internet cafe to surf the net as my net stops working.
And my siblings also face repeated problems as they are unable to complete their projects on time which they get as homework as the net dont works properly.


Comments

3 responses to “non fullfilment of promised services by tikona internet service provider”

  1. Tikona Care Avatar
    Tikona Care

    Dear Subscriber,

    Greetings from Tikona.

    We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJU0854 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [email protected]

    Regards,
    Tikona Care

  2. Tikona Care Avatar
    Tikona Care

    Dear Subscriber,

    This is a gentle reminder to follow-up on your concern listed on June 10, 2014. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [email protected] mentioning your assigned reference number TIKJU0854 in the subject line.

    Regards,
    Tikona Care

  3. Tikona Care Avatar
    Tikona Care

    Dear Subscriber,

    Gentle reminder # 2

    We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum – forum.tikona.in by mentioning the reference number in the subject line.

    Regards,
    Tikona Care

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