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RELIANCE braodband not working since 22 may but getting bill issued on time.

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Consumerforums admin
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The complaint is regarding my RELIANCE broadband connrection.
My Net is not working since 22 May 2014. I called the reliance called customer care & registered the complaint on the same day i was told that it done with in 24 hrs & engineer will visit my home.No enginer visited me for several days so i decided to get the connection disconnected.Then an executive called me after 2 days & said plz dont disconnect & the issue will be resolved by next day nd i will get a waiver on my bill for the days net was down i agreed. but still no engineer visited & the problem remained in bw all this i have recieved the bill although my net is still not working. then the same executive called me & said that i have esclated the matter nd the enginner will solve it nd she will send a new bill. But Still my coonection is not working .
I am shocked to see the way a well reputed company like RELIANCE handeles its customer.
I am fed up with this service of Reliance.

CUSTOMER ID-389686319243
Name-Jasvinder Walia

Comments

2 responses to “RELIANCE braodband not working since 22 may but getting bill issued on time.”

  1. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

    Regards,
    Reliance Communications

  2. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

    Regards,
    Reliance Communications

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