Hello team,
My name is Ashutosh Tiwari (9313686719). I am using Reliance CDMA service from last 5 years and really not happy with recent service.
When someone calls to me, balance is being deducted from the callers phone account. I’m not being notified about the calls too. By this, I am loosing my so many important calls.
I regularly try to be in touch with the Cx care team but the IVR rolls here and there and I am not connected to the CX care team.
Deduction of inappropriate balance at the caller’s end
Comments
2 responses to “Deduction of inappropriate balance at the caller’s end”
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Dear Customer,
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications -
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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