Bad service by Idea Cellular

CPS shapers have purchased 21 mobile Sim cards for Company use in September 2013. All employees /staff/management using the Sim cards are facing problems for over last 08 months due to weak signal & loss of signals. The sad part is that e-mails addressed to various Idea representative have never been responded nor verbal complaint on the below mentioned Mobile No. in respect of idea representatives/ Sales Manager/Area Managers / Management have responded :-

Manish – 9822350077
Dhanshree – 9822378223
Pradeep – 9850899455
Dheeraj – 9922002432

You are requested to please address the issue as breakdown in communication adversely effects the functioning of the company and completely break down the nervous system of the organization at a critical juncture.

Thanks and Regards

Brijendra Singh Mathuria
HR & Admin Manager
C P S Shapers Pvt Ltd.
203-204, 2nd Floor,
Swamini Industrial Est No.3
Opposite : Varun Industries
Nanal nagar, Waliv, Vasai (E)


Comments

3 responses to “Bad service by Idea Cellular”

  1. Idea Cellular Avatar
    Idea Cellular

    Dear Customer,

    We regret the inconvenience caused to you. Please reply with your Idea mobile number and the alternate contact number. You can also visit our website, http://www.ideacellular.com or call 121.

    Thanks & Regards,
    Customer Care, Idea Cellular

  2. Brijendra Singh Mathuria Avatar
    Brijendra Singh Mathuria

    My Idea Mobile No. is 8237028202.

    Thanks and Regards
    Brijendra Singh Mathuria

  3. Idea Cellular Avatar
    Idea Cellular

    Dear Customer,

    We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

    Thanks & Regards,
    Customer Care, Idea Cellular

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