Complaint Against Airtel

Respected All,
I am Pravesh Jha from Mumbai. I airtel no is 8108800594. I was port this number from IDEA for Internet connectivity. I was facing problem from first day and also inform to customer care team tro please disconnect this line or convert this into prepaid. but after several days i got call from airtel that they will send executive to convert this no. postpaid to prepaid. but nobody came. Then i again called to customer care to please closed this line because i cannot use data service from your side. they reply it will be closed within two days. but after two month this line is not closed. then i was stopped bill payment. now i am getting thread from 022 43532400 that he will arrest me.
Please reply me without service anybody will pay a penny. and another thing is in my area no airtel connectivity. This is cleared by one customer care executive. Then how should airtel charged any bill for customer

Thanking you
Regards
Pravesh Jha
Mob 8652281595


Comments

2 responses to “Complaint Against Airtel”

  1. airtelpresence Avatar
    airtelpresence

    Dear Mr. Jha,

    This is with reference to your post dated 21 May 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
    You can also get in touch with us at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. airtelpresence Avatar
    airtelpresence

    Dear Mr. Jha,

    This is with reference to your post dated 21 May. 2014. We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [email protected]

    Regards,
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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