Dear sir/madam, I am a user of tatadocomo..my no is 8791480484. 101 rs deducted from my main balance due to net surfing but still 15 mb data is remained in my account..how it is possible.. I have called customer care many times but they didn’t help me.. If balance have to be deducted from main balance then what’s the use of data packs… Due to this I have also face from many problems…because at that time I was in train and I have to call someone emergency..but due to deduction of balance I had suffered many critical conditions.. Pls help me.. And give some warning to Tata DoCoMo that they will never do it again and stop making people to face any problem.. And help me so that they return my balance..
Deduction of balance
Comments
2 responses to “Deduction of balance”
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Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO. -
Dear Customer,
As per our discussion over the call on your number: 8791480484, we would like to inform you that as per checking our records we found that you have been charged correctly as per the data usage. Kindly check the same.
Further, we like to inform you that for any request or complaint write a mail to [email protected].Thanks and regards,
Customer Care
Tata Docomo.
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