I have booked my household goods for transit from Gandhinagar to New Delhi by Agrawal cargo packers movers . The company rep , Mr Pardeep visited my residence on the 27th march and had given us an estimate to pick-up the goods on the 31stMar.
When I called him to remind him on the 30th he said he assumed the date to be Monday, the 1st of April and not sunday, where as I have a copy of his estimate for the 31st march, sunday. However he said he will pick up the goods.
On the 31st he sent a small vehicle which could barely carry my goods and I had to leave some behind.
He delivered the goods on the 2nd April with the following deficiencies:-
1. None of my 15 flower pots were delivered.
2. My scooter was damaged , where the fiber panels on the rear end were broken and need complete replacement.
Mr.Pradeep accepted the deficiencies and promised to deliver the deficient goods very soon and compensate for the damages.He even asked for my bank ac details and that he would transfer 2000 into my ac.
Till date the company has neither made good the goods nor paid for the damages.
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