Delivery failure from Blue Dart

Yes it is Blue Dart
Document No 32797653210 was to be delivered on 21 March 2014,it was not when I checked online tracking I was surprised the message which I have copied & Pasted below,then I contacted on 24 March 2014 I was told the same thing,when I told them that its a wrong message because we have never been out ,because of my childrens exams & also we have a gaurd in our building, then the customer care accepted & told that some times this happens & the document will be delivered immediately.
Nothing happen,today again I called the customer care same old story they told me at around 9:15 AM when I asked to contact the Manager they told me that the manager will be available only after 10:00 AM.
I told them that now the document to be delivered with the damaged Charges of Rs 5000 per day then the Manager, delivery & people from delivery office started calling me,& I got the information that the document was not delivered because the delivery boy was on leave.Next moment at around 10:30 the delivery came to deliver the document, this delivery boy told us that yestarday it was not delivered because some relatives of the delivery boy expired.
How many excuses?
It was important document was to be deposited in Bank on 22 March 2014 couldn’t because of the Blue Dart,when I talked about the payment of damage charges the company Policy is not existing.
When they have to collect the damage charges from the customer the policy is existing & they charge accordingly & collect it.
Now I will collect the documents only with the damage charges,I have send back the delivery boy because already I have incurred a loss,let the Blue Dart Compensate for that for there mistakes.
Blue Dart is multi national Company comitted to delivers within 24 Hours & Charges are atleast 10 times higher than other Courier Services,if undelivered company policy is delivery boy was on leave–
——- we couldn’t deliver.

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Waybill No : 32797653210 Reference No : 5485848881
Pickup Date 20 March 2014
From Mumbai
To Bangalore
Status Delivery Attempted-Consignee Premises Closed
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Comments

2 responses to “Delivery failure from Blue Dart”

  1. Ankur Avatar
    Ankur

    This is the condition when there are two big cities involved.I wonder if the shipment was to one of the small towns.

  2. Sir Plzzz I have not got my courier Plzzz tell me when I Will get my courier

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