MY IDEA SIM MO. WAS 8153892608.
I WAS CONTINUED PLAN OF RS. 199 UNLIMITED ON THIS NO.8153892608.
2 DAYS WORKING SUM SUM BUT AFTER 2 DAYS SIGNAL FREQUENCIES WAS VERY SLOW & DOWNLOAD SPEED WAS VERY VERY SLOW.
IF I CONNECT INTERNET DATA SIGNAL WAS GONE & ALSO BALANCE CHECKING WAS NO REFLEX ON THIS MO. 8153892608.
THEN I CALL CUSTOMER CAR ON 198 WITH BIPINBHAI BUT HE WAS NOT TAKE MY CALL WHEN IN SPEAK TO CUSTOMER PERSONS.
THEN I CALL TO CUSTOMER CAR BY OTHER SIM NO. CUSTOMER CAR PERSONS PUT UP MY CALL IN ONE TIME, WHAT IS THIS? I AM TELL HEM ALL PROBLEM OF MY PLAN. HE SAID TO ME THAT SYSTEM WAS VERY SLOW SO AFTER 2 HOURS CALL AGAIN TO ME. ANY TIME I AM CALLING AT CUSTOMER CAR WITCH I FACE A PROBLEM HE SAID TO ME ALL TIME THAT SYSTEM WAS SLOW & ASKED TO HEM FOR OFFER & OTHER TALK TIME PLAN HE SAID ALL PLAN, THIS TIME SYSTEM WAS NOT SLOW! WHAT IS THIS? THIS IS COMPLETE FRAUD WITH CUSTOMER.
IDEA INTERNET PACKER OF RS. 199 UNLIMITED CONTINUE ON 8153892608. AFTER 2 DAYS NOT WORKING PLAN PROPERLY. DOWNLOAD SPEED WAS TOTALLY BREAK UP.
Comments
2 responses to “IDEA INTERNET PACKER OF RS. 199 UNLIMITED CONTINUE ON 8153892608. AFTER 2 DAYS NOT WORKING PLAN PROPERLY. DOWNLOAD SPEED WAS TOTALLY BREAK UP.”
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Dear Customer,
As per your telecon with our customer service associate on 23rd March 2014, we wish to affirm that your concern has been acknowledged and complaint for GPRS has been initiated with us under reference number 1-43419477614 and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular -
Dear Customer,
We wish to inform you that your complaint for GPRS has been resolved to your satisfaction. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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