3G does not connect in UP west

I have purchased an Airtel 3G dongle with Advanced rental plan for 6 month on new connection (9910903598). Two weeks has gone but 3G does not support on this connection. I used in UP West Hapur area. When i talked to customer care, they told me that your problem has been resolved but at my end issue remains same. Due the lack of technical information, customer care executive does not inform and they are not trying to listen about the issue. When i want to talk to the senior person, they transfer the call to some other guy but he does not respond to my call and call going on hold.
I am getting frustrated with this type of service by Airtel.

Please help me to resolve the issue.
Kuldeep Tyagi
Email: [email protected]
Phone: +91 8285684301


Comments

2 responses to “3G does not connect in UP west”

  1. Dear Mr. Tyagi,

    This is with reference to your post dated 25 February 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
    You can also get in touch with us at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Dear Mr. Tyagi,

    This is with reference to your post dated 25 February 2014. We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [email protected]

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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