Snapdeal not responding after delivering a damaged product….

Comments

2 responses to “Snapdeal not responding after delivering a damaged product….”

1. 

   Snapdeal

   January 28, 2014

   Dear Shivendu Gupta,

   Sorry for the inconvenience. This is to inform you that your concern listed 28 JAN 2014 has been noted and our team is working on it. For any further clarifications, please write to us at [email protected] and kindly mention your order ID in your subject line.
   Thank You for your cooperation.

   Regards,
   Snapdeal Online Team
2. 

   ghanashyam usham

   February 11, 2014

   They are doing the same to me. I received a faulty PS3 and complained about it. The complaint no. is 4964171. They sent a mail saying they will call me regarding the complaint. It has been more than a week now and they have not call me or mail me anything. Everyday i’m calling up the customer care and every day they will say they transfer the complaint to the concerned department and they will revert back to me.

   I thinking now Snapdeal is a very bad company which is deluding customers through its fake “Trustpay” scheme. We should organize a campaign to let other online shoppers know what Snapdeal really is and how it treat its customers.

   I used to believe in online shopping but after this incident, Snapdeal has completely ruin my good experience so far. They are unhelpful and cheating customers.