BLACKBERRY TROUSER

I HAD PURCHASED ONE TROUSER B88PL(FLUIDCOTTON) FROM INDERA PLAZA,BISRA ROAD ROURKELA ON 07/10/2013 FOR RS. 1795/-. BUT TO MY UTTER SURPRISE AFTER ONE WASH A GOOD PORTION OF STITCHING OPENED AUTOMATICALLY. IF THE STITCHING OPENS, IT IS PRESUMED THAT THE TROUSER SOLD TO ME IS VERY OLD STOCK. ACCORDINGLY, WHEN I CONTACTED AT THE SHOP THEY FORCIBLY STITCHED THE OPENED PORTION FROM A LOCAL TAILOR AND HANDED OVER TO ME . WHEN I ASKED THEM FOR REPLACEMENT, AS IT IS OLD STOCK THEY REFUSED TO DO SO.
NOW MY SAYING IS AS UNDER:
I HAVE PURCHASED A TROUSER OF WORLD WIDE REPUTED CO. LIKE YOURS FOR YOUR BRAND. IF THE BRANDED CO.’s MATERIAL ARE SO INFERIOR THEN TO WHOM WE RELY AND TRUST. I HOPE THAT U WILL REALIZE YR BRAND STATURE AND ARRANGE TO REPLACE THE OLD STOCK TROUSER TO BRING FAITH IN CUSTOMERS LIKE ME. I HOPE AND TRUST YOU WILL INTERVENE IN THE MATTER AND BRING FAITH IN CUSTOMERS.THE ABOVE MAIL WAS SENT TO BLACKBERRY’S MAIL ON 14/11/13 BUT TILL 18/11/13 NO REPLY FROM BLACKBERRY.