I purchased Intex aqua i5 mobile phone on 07-11-13 from sachdeva mobiles, faridabad (Haryana) and i faced some software related problems on third day so after checking device by intex service center, rewari (Haryana), they took it for replacement with new piece on 11-11-2013. Earlier they asked me to wait for one week, i tried to make contact with area sales manager but neither he is responding my phone call nor my mail.When i made call to service center, rewari on 15-11-2013, they told me that product had been dispatched through courier from Gurgaon to Rewari but when today on 18-11-2013 i made call to service center, rewari, they are asking for 20days minimum. I have spent my money but neither i am getting service nor a positive response, please help me out. My service job card no. provided by Intex service center – 311111026019T001.
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