This is to draw your attention to the unsatisfactory courier service by your company. I handed over the packet with bill number 3136561304 on 12 october at your Laxmi Nagar branch in delhi. And your staff member assured to deliver the packet within three days, but failed to fulfill his promise.
Not only has the parcel not been delivered till date, but there has been no satisfactory measurements taken on the part of your company to give details of the delay. I regret to say that I am literally disenchanted by the service provided by your company this time. I never complained about any of your services But this time it was a big letdown.
I hope you will take a serious notice of this complaint immediately in order to ensure that packet. If you would like to contact me, call me at 8010856034 or email me at [email protected]. I shall look ahead to your reply.
Sincerely
Prabhat Jha
8010856034
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