Online Consumer Forums and Consumer Complaints Site

Nokia Lumia – Worst Smartphone EVER – Dead in 3 months

—

by

Consumerforums admin
in

I own a Lumia 720. Barely within few months of purchase, the device has an issue with the volume down button. On showing it at Nokia Care, they said it will take a week to repair since they do not have the hardware part. After one week, they have still not repaired my smartphone.

They have given me a LOUSY substitute phone. And there is no reply from Nokia service care centers even after repeated escalations.

This is very frustrating that one buys such a costly product and it develops a critical issue at such short usage.

Comments

One response to “Nokia Lumia – Worst Smartphone EVER – Dead in 3 months”

  1. Nokia India Avatar
    Nokia India

    Hi Seema,

    Sorry to hear about your experience. Please write to us on [email protected] and provide us with the following details

    1. Your Contact Number
    2. Location
    3. Device IMEI number
    4. Link to your complaint
    5. Job sheet Number
    6. Care Centre location

    We will have someone from the team connect with you.
    Please mention your name on subject

    Do include the complaint link in order to speed up the process.

    Regards,
    Team Nokia India.

    Locating a Nokia Care Centre (NCC) is very Easy !
    SMS “NCC” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Leave a Reply

Your email address will not be published. Required fields are marked *