My credit cart statement for the month of september 2013 was Rs 10261.58 with due date 30 sept. 2013. I have made the payment on 30 sept at 7.30 am. But my account was surcharged with 337 on account of payment bounce charges. When I have paid the amount on due date why should my account was surcharged. When I contacted with customer care I was not satisfied. I was told that my account is activated for auto debit and there was not sufficient balance for auto debit service on 30 sept.When i have made the full payment early morning on 30 sept.why the auto debit charges are made.
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