Airtell 4 G data card

Location/place: Belllandur, Bangalore

Name of company/service: Airtell 4 G data card

Hi,

I had enquired about an airtell 4 G data card on 05/09/2013 with an airtel dealer by looking at an adevertisement he had sent his sales executive ( Srinath # +919900003955) to my house for demo after which i paid 1500 rupees for the data card. The sales executive collected my identyproof documents , gave me the data card and said there will be a address verification done the next day ie 06/09/2013 and data card will be activctaed in 3 hours from that . i waitied for two days no one approached me for any addres verification or data card activation since then i have been following up with many people with out any gain. The worrying factor is the dealer and sales executive do not attend my call if i dial from my mobile so i have to call them from PCO or others mobile. I even approached airtell customer care 9845012345 which is a total waste giving flase promises that it will be fixed i next 2 hours etc etc ( Airtell customer complaint number given to me 52756588) if i call them and ask status of this complaint numberthey put the call on hold and never come back.
I also got the contact number of a person by name Rao stating he is the manager ( 9611802227) who also has done nothing but buying time from me.
It has been a week now and i am stranded not knowing what to do hence lodging this complaint expecting some kind of legal action will betaken against these fraudent people.

Thanks and Regards,

Maheshwaran Rangaraj
Bellandur, Bangalore-560037


Comments

2 responses to “Airtell 4 G data card”

  1. Namaste Mr. Rangaraj,
    This is with reference to your post dated 13 September 2013. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
    You can also get in touch with us at [email protected]
    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Mr. Rangaraj,

    This is with reference to your post dated 13 September 2013.

    We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

    We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [email protected]

    Look forward to hearing from you.

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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