False data usage in my account

Location/place: Pune

Name of company/service: Tata Photon

Hi,
I want to submit a complaint against TATA PHOTON SERVICE.
My Photon number is 9225637782.
I have issues with them, mentioned below :
False Data Usage Details in My Account – I am experienced a very exaggerated data usage figures in My Account. The usage mentioned is as high as 700 Mb in a day(8th-Sept-2013) and I did not any surfing throughout the day!!! When i called to customer care he is denied to take complaint on wrong data usage. They are not giving any responses. Its very wrong way to response.


Comments

One response to “False data usage in my account”

  1. Dear Mr. Jadhav,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata Docomo.

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