DEACTIVATION OF SERVICE

Location/place: bangalore

Name of company/service: tatadocomo

I gave Deposit of 899 and all my document for a new connection. it activated after 9th day of submitt my application.
After 15 day i got a message (Sorry we are unnable to contact you on your billing address visit activation point in 48 hr to avoid disconnection.
I am a working person so how i can be available on working hour fopr verification i said to customer care to come after 7.30 Evening but they said no people will be available at that time.
Then i requested them to come on a this saturday i will be available. but befeore that they bard my outgoing facility. This is the service Docomo is providing.

I asked to customer care to activate this facility because i can not go there by leaving my job but they said they dont have authorisation.

I suffered a lot by giving this service.

I am ready for verification on giving time but my no will be dead till saturday. and i will loose a lot coz of this coz i can not call any people in urgency.


Comments

2 responses to “DEACTIVATION OF SERVICE”

  1. Dear Mr. Bal,

    Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

    Thanks and Regards
    Customer Care
    Tata Docomo.

  2. Dear Mr. Bal,

    Since we have not received any details from your end we assume that your issue has been resolved. In future should you require any assistance we request You to call Tata DOCOMO helpline on 1860-266-5555 or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html . Alternatively you can also mail us your concern to [email protected].

    Thanks and Regards
    Customer Care
    Tata Docomo.

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