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Worst service by reliance GSM mobile

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by

AdminPost
in ,

Location/place: NELLORE

Name of company/service: RELIANCE GSM

Dear Sir,

I am reliance GSM customer and i recharged with Rs.40/- yesterday

the recharge details are as follows.

Receipt No AMIR40490181

Customer Name SURESH CHEMUKULA

Relationship Number 600123527995

Subscriber Number 09949960782

Transaction Reference Number 45073225

Payment Date and Time 13/08/2013 15:23:35

Payment Amount (Rs.) 40.00

Payment Towards Recharge

Payment Mode NetBanking – SBI Bank

Authorization Code MSBI3075115042

Email Id of Payee [email protected]

now am trying to call from my number to others i got a message that you have insufficient balance please recharge. Then I tried to customer compliant number 198 more than 6 times today around 4.00 PM to 4.30 pm per one call it will takes 5 minutes and no customer care executive is responded on that time. Please solve the problem and punish them with fine and grant me any compensation if available.

Thanking you sir,

Comments

2 responses to “Worst service by reliance GSM mobile”

  1. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

    Regards,

    RCOMcare

  2. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

    Regards,

    RCOMcare

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