mental harassment by airel

Location/place: India

Name of company/service: Airtel

I am post paid user of airtel no. is 9860123596 since 3 – 4 years . In the month of Feb 2013 airtel has send me bill for GPRS usage around Rs 3000 since I have activated their 149 internet plan for unlimited usage of GPRS and their customer care executive told that u can use unlimited internet without any problem accordingly i have used GPRS after one month airtel have charged bill for GPRS usage .
Many times i have given complaints regarding bill issue but no positive response received from airtel .
In the month of june I have received call from 09665099413 for settlement for bill she told u just pay 2000 rs so we will close the matter and number will activate accordingly i have pay 1000 rs and committed remaining 1000 rs will pay within 10 days after number activation but within 10 days my number has deactivate , then i have tried many times to contact 09665099413 but nobody answering .
Now again in the month of August 2013 from +911204882365 this number Neha use my contact details from bill and called my all friends for bill and did my mental harassment after that again she told pay 2000rs for settlement and accordingly i have pay 2000 rs .
Because of such unethical activity by airtel i am giving mental harassment and use of my contact details for personal use .
Please look into the matter.


Comments

4 responses to “mental harassment by airel”

  1. Namaste Mr. Shinde,

    This is to inform you that your concern listed on 14 Aug. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected]

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Mr. Shinde,

    This is with reference to your post dated 14 August 2013. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

    We will appreciate if you could share your alternate contact details / convenient time to call at [email protected].

    Look forward to hearing from you.

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  3. vaibhav shinde Avatar
    vaibhav shinde

    thanks for your reply you can contact me anytime on below numbers
    my alternate numbers are 7875513366 and 7303176940
    I am requesting to airtel if you are interested please take legal action but dont do unethical activities .

  4. vaibhav shinde Avatar
    vaibhav shinde

    still i have not received any call from airtel .

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