Location/place: CHENNAI
Name of company/service: EUREKA FORBES LTD
i HAD PURCHASED A ANNUAL MAINT CONTRACT FOR AQUAGUARD INSTALLED AT MY HOUSE LAST YEAR IN SEPT.
THE PAYMENT WAS MADE VIDE CHEQUE NUMBER 219828 FOR RS 3900 FROM SBI DATED 05 SEPT 2012.
THE MACHINE IS GIVING PROBLEM AND I AM IN CONTACT WITH THESE GUYS SINCE JULY.PROBABLY THEY DO NOT WANT TO REPLACE CERTAIN PARTS BECAUSE THEY ARE WAITING FOR THE CONTRACT TO GET OVER.
THEY ARE TELLING ME TO RENEW THE AMC BECAUSE OF OBVIOUS REASONS BUT I DO NOT WANT THAT BECAUSE I AM NOT SATISFIED WITH EXISTING SERVICES.
MY COMPLAINT NUMBERS ARE AS FOLLOWS
3CC8811470 AND B012810161.
COUPLE OF TIMES I HAVE SPOKEN TO THESE GUYS BUT ITS SHOCKING.
THE PROBLEM IS THAT I PURCHASED AMC AT AGRA AND PROBABLY THE CONTRACT HAS BEEN GIVEN TO SOME OTHER CONTRACTOR . THE OLD ONE IS NOT FURNISHING DETAILS TO NEW…
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