Regarding benifits of travel insurance

Location/place: NEW DELHI

I have taken a travel insurance of bajaj allianz during the Europe tour. In returning period my bag was stolen in Turin (Italy). My bag was containing a laptop, a camera, 900 USD, several official documents and books. I have lodged a case in Italy police station ” ALL’UFFICIO POLIZIA DI FRONTIERA”. When i claim against my insurance the team of insurance company is not ready to take any step against my policy. My policy detail is :
Policy No. – OG-14-1101-9910-00005114
Insurance plan – Travel Elite Gold (US$200000)
Name – Mr Rajeev Ranjan Chaturvedy
Partner ID – 50514465
Geographical Coverage – Excluding USA

Kindly shutout my query as possible.

With Regard

R R Chaturvedy


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