totally cheated by airtel

Location/place: Hisar

Name of company/service: airtel

With deep dissatisfied. I would like to lodge compalin against airtel. I used airtel number 9467979966 from last 1 yr and I totally dissatisfication from first use.
Sir, aitel given a offer, if you recharge rs125 you will get rs125 talktime and also 1gb data. But it only give 1 gb data but no given talktime. When I called to customer care exuctive he transfer my called for better satisfication , but a stupid HIMANAU (senoir executive) told lie and said your compalin noticed and your problem resolves bedore 2 days. After 2 days I called to customer care, he said your no complain record here. I m totally surprised and decide to write a complain against hia senior executive (Himanau). I called on 5 aug 13 on evening.
Sir please takea necessary action against his
senior executive and refund double money.


Comments

2 responses to “totally cheated by airtel”

  1. Namaste Mr. Sangwan,

    This is to inform you that your concern listed on 06 Aug. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected]

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Mr. Sangwan,

    We would like to inform you that your concern listed 06 Aug. 2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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