Unfair balance deducting

Location/place: Modasa

Name of company/service: Airtel

Hello , My name is ashok. I am using a card of Airtel. Today ( 31/7/2013) compny has deducted the Balance of Rs.11 from my number 9558352179 ‘Unlawfully’ . And when i called in helpline number they ignored my complain and refused to give Refund. This is not 1st time that they deducted the Balance very Unlawfully so i hope this will help me.
Thanks


Comments

2 responses to “Unfair balance deducting”

  1. Namaste Ashok,

    This is to inform you that your concern listed on 31 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Ashok,

    We would like to inform you that your concern listed 31 July 2013 has been resolved. Should you have any queries please contact Airtel customer service at [email protected].

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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