inadequare service

Location/place: Akurdi, Pune

Name of company/service: Tikona

I have installed tikona broadband service of 2mbps plan costing 3000 rupees for 2 months. As per plan i must get 2 mbps speed but i cant even get 100 kbps speed. I complained customer care for 3 -4 times but they are saying we will sort out in 24 hrs. I told them many times that you should send your representatives to check what exact problem is.


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One response to “inadequare service”

  1. Tikona Care Avatar
    Tikona Care

    Dear Swapnil,

    We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number #TIKJL1931 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [email protected]

    Regards,
    Tikona Care

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