Charged Extra Bill amount

Location/place: New Delhi

Name of company/service: Airtel

Dear Sir/Mam,
I Ram J. Gupta and I have ported my mobile number to airtel at that time they made a fake commitment and after complaint they resolved it and given me another plan but when i get my bill i shocked my bill is Rs. 1419/- which is unacceptable because i have not used this on regular basis i have another number for calling and when i called customer care they told me due to technical up gradation they not able to help me now and told me to call after 2 hours but from that they to till date regular i am calling them and they always told me due to technical up gradation they can’t help me, I decided to port my number after 90 days to other service provider. I think they think that we are fool.
Please do the needful.
Thanks & Regards
Ram J. Gupta
9958393298


Comments

2 responses to “Charged Extra Bill amount”

  1. Namaste Mr. Gupta,

    This is to inform you that your concern listed on 30 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Mr. Gupta,

    We would like to inform you that your concern listed 30 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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