Location/place: mumbai
Name of company/service: hsbc bank (mumbai)
This is the complaint i wrote to hsbc on 23rd of july.
1.on 20 to 22nd june i had called hsbc to know that if i had a total outstanding of 10000 and i am getting the refund on my account before due date, then i have to pay the balance or not? your executive told me that i dont have to pay anything then 2, i have recieved the the statement of rs.61,732.90 on 28 of june. and i had converted one of my txn of 13500 in 6months EMI, and then the lady told me that now i have to pay only 48000 (approx.) 3. i have got the refund of 53000(approx) from entropay london before due date. Now according to point one i dont have to do anything because the total due which was told by the lady after converting my 13500 into EMI is adjusted against the refund. Then why the hell i have recieved collection call from your side.. ARE YOU GUYS MORON OR SICK, How dare you to charge me the late fee. now why shuldnt i raise complaint in consumer forum against you?
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