VERY BAD DELIVERY OF PRODUCT WORST SERVICE SERVICE

Location/place: COIMBATORE

Name of company/service: SONYINDIA

Dear sir, I had bought a product of Sony xperia Sp and product goes too bad it started hanging and freezing on apps and on plays-tore, on 12th day of my buying,I had been asked for replacement but, they said that our company policy is that “REPLACEMENT WILL BE POSSIBLE ONLY ON OR BEFORE 7TH DAY FROM PURCHASE”,Ihad been tried for replacement they said only service will be provided by them ,I accepted and gave my mobile to them,but again after their service,I had suffered the same after 2-days from their service and again given to them asking for replacement on 1st of JULY 2013 but till now i didnt get my product so far,But According to theirpolicy they have to give within 7or8working days


Comments

One response to “VERY BAD DELIVERY OF PRODUCT WORST SERVICE SERVICE”

  1. Sony India Avatar
    Sony India

    Dear Sir,

    Regret the inconvenience caused. We will surely look into your concerns. Please share your complaint no. with us here. Else share your contact no. or email ID with us here.
    For more assistance on these concerns, please get in touch with us at our direct toll-free helpline 1800-103-7799 or write to us at [email protected]

    Regards,
    Sony India Team

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