Location/place: Delhi
Name of company/service: Idea
Sir, I have recharged my no 9911703732 on 18th July 2013 and I had balance of about Rs 100 on 23rd July 2013 in the morning but when I checked my balance at 11 am it was deducted with about 100 sms in my account. When I contacted to the customer care they said that I have not recharged my no with the above amount although I had the receipt of the site from where I had recharged and sms from the company of sms card. And the Rs 74 plan is also not working while its expiry date is 12th August 2013.
Please take necessary action against the company.
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