Angry from Voltas and Croma

Location/place: sector45 faridabad

Name of company/service: Angry from Voltas and Croma

sir,
I have purchased a voltas vertis curve window AC from croma (crown interiorz mall faridabad) on 22 april 2011.The AC comes with a free stablizer with the stablizer is defected and does not work properly the AC regularly trips.So in 2011 and 2012 it does not runs properly.now in 2013 i buy a Logic state stablizer which is sutable with my ac but when start using my ac from june in just 5 days its compressor get defected and the ac stops cooling so i made a complaint to volat service centre.And they take about 10 days in reparing it.And charged Rs.2400.And after 5 days of repair the ac’s gas leaks.so i made another compaint to the votas service centre and they again take 5 days in repairing it.But again next day of repaing the gas again leaks now i am so angry from votas and croma please take some dission fast against them.

Yashpal singh
mob.9999251788


Comments

2 responses to “Angry from Voltas and Croma”

  1. Voltas Allweather Avatar
    Voltas Allweather

    Dear Yashpal,
    Sorry for the inconvenience. This is to inform you that your concern listed 16 July 2013 has been noted and our team is working on it. We shall call you within the next 24 hours to give an initial update on the status of your complaint. For any further clarifications, please write to us at [email protected] and kindly mention your complaint number (268565) in your subject line.
    Thank You for your cooperation.

    Regards,
    Voltas Customer Care

  2. Croma Social Care Avatar
    Croma Social Care

    Dear Yashpal singh,

    Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you. Our Croma Care representative will get in touch with you shortly.

    Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.

    Sincerely,
    Team Croma

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