Location/place: Bangalore

Name of company/service: Tata Docomo Postpaid Mobile Connection

I have subscribed to tha plan of Rs 899 unlimited local and STD calls plan last month. Along with that I even activated a message and 3G data usage plan.On 15/7/13, I got a message that my bill amount is Rs 6401.47 and my outgoing calls will be barred till I pay the bill. How can I get a bill of Rs 6000+ when I already have taken Rs 899 unlimited plan? In case of exceeding any data usage, a warning message comes from customer care. I DID NOT RECEIVED ANY WARNING MESSAGE.The customer care is not responding and reverting in this matter. They are not even activating my outgoing facilities. And are asking me to pay a min amount of Rs. 4000. This is totally illegal.


Comments

One response to “False bill”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

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