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not providing gurantee benefit

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AdminPost
in ,

Location/place: garia,kolkata

Name of company/service: panasonic

i had purchased 19” colour lcd tv of panasonic on 5.3.13 but it became defective in first wefk of may.i lodge complain about it to c.care, but they asked money for the repaire.i produced invoice and all relevant papers but they cant accept it.they dismantle my tv parts and take away. When i call them they asked me not to call the service centre.c.care of panasonic not taking the responsibility.

Comments

One response to “not providing gurantee benefit”

  1. Panasonic Team Avatar
    Panasonic Team

    Dear Dinesh,
    We regret the inconvenience you had to face and would like to help you resolve this issue on priority basis.
    We have made a note of your complaint and request you to kindly provide us with your Customer ID/ complaint number, address and contact details so that we can look into the matter.
    For any further assistance, Please feel free to write in at [email protected]
    Regards,
    Panasonic India

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