Zylog wi5 not working– very poor customer servie

Location/place: Chennai/ S Kolathur

Name of company/service: Zylog Systems (P) Ltd

I am staying @S.Kolathur -Chennai and We are using Wi5 last four months and it was good till Jan 2013, and don’t know what happen from Feb 01 2013.
I have called customer care almost 5 times and Issue was not resolved. They said like there is server problem and soon it will be sorted out.

I haven’t received any reply back from the call center regarding service restoration. But service was up on Feb 07 2013 evening.
Just moment before writing this mail i got call from customer care regarding service restoration, But now i am facing speed issue and not able to open my log-in page itself.

I have escalated this issue to nodal officer, till i didn’t get proper response.

Regards
Srini