Security amount not adjusted in my last bill.

Jul 4, 2013

—

Location/place: new delhi

Name of company/service: BHARATI AIRTEL LIMITED

Hi,

My Airtel fixed line number- 01143043116

I have changes my residential address and also closed my airtel fixed line connection.I speak to airtel executives they said no first pay your bill after 45 days call us then we will refund the security amount.

i Like to asked at the time of selling sales boy commit me sir your security amount bill be adjust in your last amount.

i have purchased this connection with airtel cash back offer. this offer running still please have a look.

http://www.airtel.in/broadband-and-fixed-line/broadband/tarrifs
Thanks,
Brijesh Gupta

Comments

3 responses to “Security amount not adjusted in my last bill.”

Airtel Presence

July 5, 2013

Namaste Mr. Gupta,

This is to inform you that your concern listed on 04 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [email protected].

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Airtel Presence

July 6, 2013

Namaste Mr. Gupta,

Further to our discussion dated 04 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [email protected]

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
airtelpresence

July 23, 2013

Namaste Mr. Gupta,

We would like to inform you that your concern listed 04 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected]

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Security amount not adjusted in my last bill.

Comments

3 responses to “Security amount not adjusted in my last bill.”

Leave a Reply