Unwanted VAS activation

Location/place: Ranchi

Name of company/service: TATA DOCOMO

This is to bring to your notice that I have been suffering from negative balance due to the unwanted activation of some value added service to my number 9031270626.,which is very disturbing.
When I talked to the customer care I got negative response that the money is unrefundable. Earlier I was told that the money charges will be paid back to my number.
then what should be done? please help


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