Location/place: AHMEDABAD

Name of company/service: MISS BEHAEVED EMPLOYED

I have purchased Trousers brand make of “Allen Solly”. The product style no. AMTF511P1789 vide Bill No. 11006001911 Dt. 08/06/13. I purchased this product from your Brand Factory-Ahmedabad outlet located at 10 Acres, Ahmedabad City Mall, Raipur Kankaria Road, Ahmedabad-380022.
The said trouser was given by me at Brand Factory for alteration itself. The said product was not properly altered and I have not checked the same since I was running late and I trusted the employees of your esteemed mall but as I said earlier, the trouser was not actually altered with the trouser I wanted. Thenafter, I visited the Mall again on 26/06/13 and asked help from Mr. Rajendra Singh, Mr. Arvind and Mr. Javansingh Rajput for this issue. I am very much disappointed to inform your goodself that none of these three taken load to give me proper feedback for my complaint. Mr. Javansingh Rajput is behaved very rude and vulgarly which I didn’t even expected from any representative of Brand factory. I also asked to meet Store Manager but it was neglected.
I am attaching herewith Bills and purchase related necessary papers for your perusal.
Being a regular customer of Brand Factory, I request your goodself to look into the matter and anticipating your immediate reply action in this regard.

Regards,
Mehul Shah
M. : 09898979299
09909998905


Comments

One response to “BRAND FACTROY”

  1. Future Group Care Avatar
    Future Group Care

    Dear Mehul,
    This is Priya from Future Group. We are sorry to hear this. We have taken a note of your issue and have escalated it to the concerned team. They will look into it and get in touch with you soon. For further assistance you can write to us at [email protected] with your reference id 11575.
    Regards,
    Priya
    Future Group Care

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