Location/place: Mumbai
Name of company/service: Samsung India Electronics Pvt Ltd.
Dear Sir\Madam,
I have purchased a Samsung -Note (serial no.RF1C834ZMSY) (352935059459744) handset in 13 -Sep-12 but after time it got some problem related to their Heating during during uses of Net, Video, Camera or any application at long time , hanging , charging issue of battery and for resolving the same issue I visited approx. more than 7 times at service center time always they correct and create a new problem in the handset and assure me that problem is being resolved by us but after some days same problem I faced and every time,
I also spoken with your CEO team. M/s. Dipti , MInaxi, Nikhil, Shardha, rahul & Mr. Kaushal , Mr.Harpal (8451523929) & Mr. Ashok 9971119937.they are given me assurance problems will resolve but still I am facing same problems
Find the below date & bill no which given to Service Center till dated they are not able resolve the problems.
Sr Bill no. Date
3 4148640657 20-Mar-13
5 1273 29-Mar-13
6 1066 8-Apr-13
2 4150406543 22-Apr-13
1 4151020111 2-May-13
4 4153885470 18-Jun-13
Samsung customer care and service centre assure me that the problem will not come in future and now they just make me fool.please find the attachment bill copy.which i received from Samsung service center.
Requesting you to look in matter & please do need full.
now i need only refund or Replacement of Handshet
Regards,
Jaswant-9821096836
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