Location/place: JHANSI UTTARPRADESH
Name of company/service: SURI AUTOMOBILES MARUTY SUZUKI
sir i , Rehbar ilahi have a car of swift vdi maruty suzuki . today 27-06-2013 is the date of it’s third free service ,i had go on SURI AUTOMOBILES workshop for done my free avaliable sercive.. my car having a real seet lock problem , i remark my problem on the job slip ,, and told to service advisor mr. Pratap to shootout my problem . mr. Pratap did not told me that real seet lock problem is not the part of our free service.and did not told me that u will have to pay for that, and did not mentioned the charges of its service on my job slip, after service complete the cashier had extra charged of seet lock. but when i check the seet lock problem is not shootout, i complaned it to the company G.M. Mr. TIWARI , that u had charge me extra which is not told me eralier,that charges is more than the work.Mr.TIWARi did not give me any genuien reasion of this extra charges, and told me that it is company policy and wast my 1 houre.
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