sending duplicate products

Location/place: India

Name of company/service: dana india

Hello,
This is prashant from pune. I have ordered Philips earphones 5 no’s from Rediff shopping on 6/6/2013. the order no is 8089517. I received the product on 10/6/2013 and all the 5 were duplicate. I was totally shocked as I paid 1305.00 rs for the product. On 10 june itself I sent a mail requesting to arrange for a reverse shipment. but till now no one has reported me for the issue and not a single person is taking care from rediff. they have totally blackmailed me. From past 10 days am calling them and kept on telling the whole story. They tell they will mail me back. but no. there is no response at all. No mails no calls. What I have to do. Such a big company and its a big fraud making to a common man. Plese help me out from this issue if there is anyone from this forum can solve the issue.


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