Online Consumer Forums and Consumer Complaints Site

INCONNECTIVITY OF AIRTEL BROADBAND

—

by

AdminPost
in

Location/place: KOLKATA

Name of company/service: AIRTEL BROADBAND

I ARUP MUKHERJEE HAD PURCHASED 4G DONGAL INTERNET CONNECTION FROM AIRTEL AGENT 9PLUS9 IN CANAL STREET KOL-48 ON 20MAY13 VIDE INTERNET CONNECTION NO 8585814324. ACTUALLY WHERE I STAY IN 4B SHASHI BHUSAN DEY STREET I FOUND THAT I NOT ABLE TO CONNECT MY BRAODBAND AND THEN I CALLED THE AGENT AS WELL AS AIRTEL CALL CENTRE TO COMPLAIN REGARDING THE CONNECTION PROBLEM IN MY 4G DONGAL. BUT SINCE ONE MONTH PASSED BUT THEY ARE NOT ABLE TO HELP ME NEITHER THEY COULD SOLVE MY DISPUTES. NOW SINCE 1 MONTH PASSED THEY WOULD BE GENERATING ME THE INVOICE OF RS 7100 APPROXIMATELY WHEN I CALLED THEM YESTERDAY. I DONT KNOW WHY THIS PEOPLE ONLY COME OUT TO MARKET TO SELL THE PRODUCT RATHER TO SOLVE THE DISPUTES OF THEIR CLIENTS–

I NEED YOUR SUPPORT REGARDING THIS AND PLEASE TRY AND HELP ME RESOLVE AND GET OUT OF THIS PROBLEM

THANKS

ARUP MUKHERJEE

Comments

3 responses to “INCONNECTIVITY OF AIRTEL BROADBAND”

  1. Airtel Presence Avatar
    Airtel Presence

    Namaste Mr. Mukherjee,

    This is to inform you that your concern listed on 19 June 2013 has been noted . At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises. Kindly share your alternate contact details with us.

    For any queries you may have you can also get in touch with us at [email protected].

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Airtel Presence Avatar
    Airtel Presence

    Namaste Mr. Mukherjee,

    Further to our discussion dated 19 June 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

    We assure you that we are committed to resolving the issue to your satisfaction.

    For any queries you may have you can also get in touch with us at [email protected]

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  3. Airtel Presence Avatar
    Airtel Presence

    Namaste Mr. Mukherjee,

    We would like to inform you that your concern listed 19 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Leave a Reply

Your email address will not be published. Required fields are marked *