DTH not working

Location/place: borivali, mumbai

Name of company/service: airtel DTH

I have the DTH airtel of which the set top box does not function quite often.I am always suggested to change the set top box and charged extra for the same. When I try to complain I always hear the recorded voice and nobody attends the complaint.My customer ID is 300 11 86011 of AIRTEL DTH and my latest complaint no is DTH 61700033 cated 17/06/2013


Comments

2 responses to “DTH not working”

  1. Namaste Mr. Kotwal,

    This is to inform you that your concern listed on 19 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Mr. Kotwal,

    We would like to inform you that your concern listed 19 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected]

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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