net apeed not resoved since last 1 week

Location/place: mumbai

Name of company/service: tikona digital networks

i am facing the speed problem since last one week i have have registered complaint 4 times 1. 1-2699883208 jayesh 2. 1-2702782335 shreekant 3. 1-2706434924 salil 4. 1-2699883208 rohit and now today when i spoke with monish he told that there is no issues is fine from our end the speed fluctuates i asked it goes to 400kbps and 300kbps he says its normal. he registered a complaint again 1-2708161272 monish and yet the issue is not solved. thaking you in anticipation


Comments

3 responses to “net apeed not resoved since last 1 week”

  1. Tikona Care Avatar
    Tikona Care

    Dear Customer,

    Kindly accept our apologies for the inconvenience faced by you. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJ902 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [email protected].

    Regards,
    Tikona Care

  2. Tikona Care Avatar
    Tikona Care

    Dear Customer,

    Gentle Reminder

    This is to follow-up on your concern listed on June 18, 2013. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [email protected] mentioning your assigned reference number TIKJ902 in the subject line.

    Regards,
    Tikona Care

  3. Tikona Care Avatar
    Tikona Care

    Dear Customer,

    Gentle Reminder # 2

    We have not received your contact details. We now request you to share your detail on our official Tikona Forum – forum.tikona.in by mentioning the reference number in the subject line.

    Regards,
    Tikona Care

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