Cheating on settlement of Card

Location/place: Kolkata

Name of company/service: Credit Card

I had a credit card with HDFC Bank Ltd and I have done a final settlement with them on 22nd January,2013 and on that they informed me that my CIBIL status will be updated. But it has not been and now when I check my status it is low. So, it was maintained as they promised. This was the only credit card that I acquired and no other credit card or personal loan from any other bank. Please guide me through to launch a complaint against them.


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