Loss n damage of good

Location/place: Ahmedabad

Name of company/service: DRS Agrawal movers n packers

we r shifting from delhi to ahmedaba and we are shifted our good th’ Agrawal movers n packers by DRS group…unhune kaha hara saman 4-5 dino me pahuch jayega par hamara saman 10 dino pahucha wo bhi kafi folloup karne par or damage condition me…hamare bahut se furniture damage hai or freez ka compresure tut gaya hai.unke labour ne kaha ki dusre din carpenter aaka furniture thik kar dega par wo nahi aaye…kafi phone karne par wo log monday ko aaye or kaha ki kaal yani tuesday ko carpenter aayega or humlog LG (jiska hamara freez hai)ko aaj service request dal dete hai wo 48hrs me aa jayenge…par na to unke carpenter aaye na hi LG se kiye freez lene aaye or phone karne par wo phone receive bhi nahi karte……aab aap hi batao hum kya kare…shifting me unhone hamare bahut si chesse thori hai..hum kya step le iske khilaf kunki wo log samne se phone nahi karte or hum phone karte hai to wo receive nahi karte……….humne delhi se ahmedabad aaye lagbhag 2week ho gaye hai par i sunne hamari sunne wala koye nahi hai…aap suggest karo hum kya kare…….