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Service Probem

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by

AdminPost
in ,

Location/place: Bhopal

Name of company/service: Tata Docomo

Dear Sir/Ma’am,
I am a Tata Docomo user. I have ported from Airtel. on 27th May I got a message from tata Docomo that some of my outstanding amount is left with my previous service provider i.e. Airtel and I was supposed to pay the same by 5th of June as per the message. But the same night they discontinued my services. After talking to customer care for several time they were no in a position to continue my services. After my payment to the Airtel on 28th and submission of my bill to Docomo outlet I had to request them thrice to start my services.
Today (5th June), they again discontinued my services for the same payment at 12 midnight. I can not make calls and receive messages.
Kindly do the needful
Regards
Lokesh Muley
9893656193

Comments

2 responses to “Service Probem”

  1. Tata DOCOMO Avatar
    Tata DOCOMO

    Dear Mr.Muley,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  2. Tata DOCOMO Avatar
    Tata DOCOMO

    Dear Mr.Muley,

    We tried to speak to you personally on your number to understand your concerns regarding the number barring issue. However, we are unable to contact you, since your call was not responded.

    Hence, we would like to inform you that as per our records we found that your number has been reactivated on 05-JUN-2013 after MNP payment done and no issue now.

    Thanks and Regards,
    Customer Care
    Tata Docomo.

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