FRAUD BY AIRTEL AGENT

May 30, 2013

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Location/place: KOLKATA

Name of company/service: AIRTEL 3G INTERNET

I was approached by ASKIT INFOSYSTEM PVT. LTD. for taking a 3g internet connection which I took on April,13 ( No. 9007768221 ). As had been directed by the agent I issued a cheque ( No. 534248 of AXIS BANK ) in the name of ASKIT INFOSYSTEM amounting to Rs. 650 as an advance rental payment for the first month. However the same not been reflected in the bill sent by AIRTEL. I think the agent is a fraud one and AIRTEL is very well aware of it , but still not taking any action against them.

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4 responses to “FRAUD BY AIRTEL AGENT”

Airtel Presence

May 31, 2013

Namaste Mr. Chaudhuri,,

This is to inform you that your concern listed on 30 May 2013 has been noted . At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises. Kindly share your alternate contact details with us.

For any queries you may have you can also get in touch with us at [email protected].

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Airtel Presence

June 3, 2013

Namaste Mr. Chaudhuri,

This is to inform you that your concern listed 30 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [email protected]

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

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Airtel Presence

June 7, 2013

Namaste Mr. Chaudhuri,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [email protected].

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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ANIRBAN BASU RAI CHAUDHURI

June 8, 2013

Sorry replying you late. My alternate mobile number is 9831679497. Since there was a confusion over the bill amount I did not make the payment in time and as a result the same got overdue on 18th of May, 13. Airtel as a result barred by internet connection ( number 9007768221 ) without giving any prior intimation to me. I made the entire payment on 30th May, 13 and I want the connection to be discontinued and called 121 a number of times without any result. At last they had taken my request on 4th June,13 but the connection is still not discontinued.

FRAUD BY AIRTEL AGENT

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4 responses to “FRAUD BY AIRTEL AGENT”

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