Location/place: Lake View Branch, Kolkata
Name of company/service: DTDC Couriers
Awful service from DTDC..
There was a package sent from Micromax, Bangalore on 11th May ’13 and it was delivered on 20th May ’13 in Kolkata..! During that period I called Micromax in Delhi who informed that the package was already shipped to Kolkata once it had arrived from Bangalore in Delhi..! I checked the online DTDC site for the status after which I’ve been trying to call on the DTDC Kolkata number 033 – 3300 4444 since 19th May ’13 but there was no one to answer the phone..! I am waiting for package since 19th May ’13 too but again there was no one to check my query..! I sent a SMS on 9845324040 but again there was no reply sent back..! I left a message and W-O-W.. there was no one who got back to me..!
What kind of freaking service they are providing..??
Finally the delivery was done on 20th May ’13.. Thank God..!! but look at the audacity of the person who came to deliver the package..!
Firstly, he said that I had given the wrong address whereas as far as I know all my letters and packages come to the same address given..!
Secondly, the person said that the next time if there is any package to be delivered from DTDC he is not going to deliver it to me..!! That was shocking..!
As far as I know the office is located in Lake View, Kolkata. The person said that he was the Manager..! Is that how a Manager acts..? I am surprised..!
Anyone who wants book anything from DTDC..specially from the lake View Branch..THINK TWICE..BIG TIME..!!
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