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Idea Cellular official website is fooling around

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AdminPost
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Location/place: Guwahati,Assam

Name of company/service: Idea Cellular Ltd.

Sir,
This has happened 4th time with me that they don’t provide what they promise when I use online recharge. Customer services are helpless regarding this.
On their website’s online recharge portal, they promise much higher than what they give actually and once you have recharged your phone you don’t have any option other than being fooled. Customer care executives says they can’t do anything regarding online recharge as if the website doesn’t have to do anything with their company although it’s their official website “www.ideacellular.com”. For instance, their MTFTT 110, special tarrif of 37, sms pack of 34.these are some cases i experienced. there may be much more than these.

Comments

2 responses to “Idea Cellular official website is fooling around”

  1. Brajendra Gupta Avatar
    Brajendra Gupta

    Hey,

    Please explain your problem. You just said they are fooling around. What was the exact scenerio? Where exactly did you felt problem. Then only others will be able to understand.

    I’m not from idea but read your complaint and could not understand exact problem.

  2. IdeaCellular Avatar
    IdeaCellular

    Dear Customer,

    We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no and alternate contact number and the type of inconvenience you are facing.

    Regards,
    Idea Cellular

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