<p><b>Location/place</b>: ganga nagar, meerut, u.p.</p><p><b>Name of company/service</b>: airtel</p>from last 1 month, my balance is deducted around 100 rupees without any reason, even I use intenet pack too. when I call customer care, they are not ready to listen me.
last night my balance is deducted, when I asked them to return they cut my call.
balance not given.
Comments
3 responses to “balance not given.”
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My sister faced a similar grievance from Airtel. https://consumerforums.in/airtel-postpaid-services-harrassment-for-non-transparent-and-unaccounted-bill-payment
Such behaviour is totally unacceptable!
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Namaste Ms. Singh,
This is to inform you that your concern listed on 15 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [email protected]
We assure you that we are committed to resolving the issue to your satisfaction
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 -
Namaste Ms. Singh,
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [email protected].
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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